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Frequently Asked Questions

What devices can the portable power system run?

Our portable power systems can power essential household devices such as:

  • LED TVs
  • Electric fans
  • Lights
  • WiFi routers
  • Phone chargers
  • Laptops

These systems are designed primarily for basic home backup power during brownouts.

How long will the battery last?

Battery runtime depends on the total power consumption of the devices you are using.

Example:

  • LED TV + WiFi router + lights = several hours of backup power.

Lower power usage means longer battery life.

Can I charge the system using solar panels?

Yes. Our systems are solar-ready and can be charged using compatible solar panels through a solar charge controller.

This allows you to generate and store energy even without grid power.

How long does it take to charge the battery?

Charging time depends on the charging method and power source used.

  • Wall outlet charging: Using the included 10A charger, the battery typically charges in about 4–6 hours, depending on the remaining battery level.
  • Solar charging: When using solar panels with an MPPT charge controller, charging time depends on sunlight conditions and panel wattage.

For best performance, charging times may vary depending on battery capacity, load usage, and weather conditions when using solar energy.

Is the battery safe?

Yes. Our systems use LiFePO4 battery technology, which is known for:

  • Longer lifespan
  • Better safety compared to traditional batteries
  • Stable performance

Each system also includes a Battery Management System (BMS) for protection.

Can the system run heavy appliances like refrigerators or rice cookers?

Our portable power systems are mainly designed for light to moderate appliances such as TVs, lights, electric fans, WiFi routers, and gadget chargers.

However, depending on the battery capacity and inverter size, some small appliances may still work, such as a small rice cooker or a small refrigerator for limited use.

Please note that high-power appliances such as:

  • Air conditioners
  • Large refrigerators
  • Induction cookers
  • Welding machines

are not recommended for this portable system and may require a larger or more powerful setup.

For best performance and battery life, we recommend using the system primarily for essential household devices during brownouts or off-grid situations.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD).

To confirm COD orders, a ₱1500 reservation fee is required.
This amount will be deducted from the total price of the unit.

How do I pay using GCash or Maya?

You can choose GCash / Maya (Full Payment) during checkout.

After placing your order:

  1. Send the payment to the provided number
  2. Upload the proof of payment
  3. Your order will be confirmed shortly
Where do you ship from?

We are based in Cagayan de Oro, Philippines, and we ship nationwide depending on courier availability.

Who can I contact for support?

If you have questions or need assistance, you can contact us page through our website or social media.

Our team will be happy to help.

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